About Us

At AEY Mortgage Solutions, we strive for excellence in all that we do and look forward to helping you reach your finance goals. We believe that loan products should be easy to understand, easy to access and allow you peace of mind.

You should think of us as a professional resource in the same way you think of your accountant, financial planner or solicitor. You can rely on us to always think of your best interests.

We will work with you and your service providers (real estate agent, conveyancer and lender) during your purchasing or re-financing process, while ensuring you obtain the finance that best suits your circumstances and needs.

When you call AEY Mortgage Solutions, you will speak to a real person. We will guide you through your loan process, providing you with information and support every step of the way. Please contact us to learn more about how we can help you today.

Alicia James

Director, Diploma of Finance & Mortgage Brokering Management, Certificate IV of Finance & Mortgage Brokering Management

M: 0491 161 850
E:  alicia@aeymortgagesolutions.com.au

After working for over a decade in lending with two of the major banks and also Military Mutual Bank, I realised that just working for the lender direct is very limiting. I could only discuss the handful of products they had to offer, as opposed to the 1,000’s of products available to a broker.

I can honestly say I have such a gratifying job, to be able to help somebody achieve something like buying their first home or be able to improve a household’s family budget, really is such a great feeling. I love that I can deliver on providing service that truly is second-to-none. I am so grateful to all my clients that allow me to be apart of their journey and allow me to work with them; organising their finance and helping them to prepare for the journey that the lending process will take them. There is a lot involved and I am here to work with you to achieve your goals…!

  • Very happy with her. Fantastic lady to deal with.

    Mathew Smith

  • Very helpful, knowledgeable and great customer service. A good person to have on the team.

    Denver Baldey

  • If you had more stars I'd put them in. Alicia is the most professional banker I've ever delt with

    Wayne Merwood

  • Alicia was great,will call her in 4 weeks.when better sorted.

    Dean Bishop

  • Alicia was great to deal with. Quick replying to email, rang when she said she would. Would recommend her to others

    Nika Langham

  • Clearly communicates in a personable manner, efficient, reliable, motivated, provides brilliant client experience. Can't recommend highly enough - goes above and beyond.

    Jane Barker

  • Great and much appreciated.... Thanks

    Great and much appreciated.... Thanks

  • Lovely girl, great phone manner, supportive, helpful and efficient! The whole process was smooth sailing! Thank you. 🙂

    Donna Graham

  • Such a great help and very prompt on the replies!

    Dean Vanderleest

  • Excellent information!

    Ioan Maris

  • Alicia was very helpful. I certainly would recommend Alicia to anyone who is looking to review their packages to get a better deal.

    Pam McCosker

  • Excellent service

    Mark Brown

  • Fantastic Service. Great Support.

    Ramesh Venkataraman

  • Alicia made everything so easy and saved me thousands a year! I had been with the same Credit Union Bank for 15 years and and the rate they offered was not nearly competitive to the market. Alicia organised everything for my refinance, all I had to do was give her supporting documents and everything was done! I cannot thank her enough, she is excellent at her job. I cannot recommend her more highly.

    Michael Delia

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Get in touch with us today